Dealership Management Program: Internship
- Understand a broad spectrum of management activities in a dealership.
- Plan and evaluate a demonstration program for a given piece of equipment.
- Generate a customer profile for a portion of, or all customers.
- Follow up on sales of new or used complete goods, parts or service.
- Develop a special tool inventory and check out system.
- Create a parts department index for dealer personnel to use while assisting a customer when purchasing parts without serial numbers.
- Develop a used equipment check sheet and cost sheet inventory system to aid the sales department in establishing actual cost versus selling price and include in service records.
- Develop a system for waste disposal and proper handling of toxic chemicals. (This might include an OSHA survey prior to the student coming to the dealership and include any recommendations for improvements).
- Develop a merchandising plan for the show room and display lot.
- Lay out an in-house floor plan to use existing floor space more efficiently.
- Perform a customer market survey.
- Given the current customer base at the dealership, prepare a report on proper equipment sizing for customers in the dealer's trade area.
Reporting and Feedback
- Summarize the internship experience in a written report and oral presentation to fellow students, agricultural systems management faculty and dealership personnel.